We want everyone who uses the Nansledan Community Centre to have a safe and positive experience. Please take a moment to read the terms below – they help us keep the space in good condition and available for all.

✅ Before Your Hire

• If you’re hiring the centre as a business, charity, or organisation, we’ll need proof of Public Liability Insurance before your booking begins.
• If you’d like to serve alcohol, please get in touch in advance for permission. In some cases, a refundable deposit may be required to cover potential damage.

🧹 When You Leave

• Please leave the centre clean and tidy, and return the room to the layout you found it in. Layout info is available on the notice board.
• Switch off all heaters, lights in the main room at the end of your session. Kitchen and toilet lights are motion-activated and will turn off automatically.
• Taps in the kitchen and toilets must also be turned off.

💡 Booking and Cancellations

• The NCA reserves the right to cancel a booking at any time if needed. We’ll always try to avoid this, but no compensation will be offered.
• Cancellations made less than 5 working days before the booking will be charged in full.
• If a booking is confirmed but not used, it will still be charged.
• If your session runs over the agreed time, we’ll charge for the extra time used.

🔐 Safety and Responsibilities

• The hirer is responsible for ensuring all guests know the fire evacuation procedure (on the notice board), and for safely clearing the building in case of fire.
• The hirer is responsible for any damage to the centre or its contents caused during their booking, and will be asked to cover the cost of repairs.
• For some bookings a damage deposit may be required as part of the booking process. This will be returned after the event, if no damage has occurred.
• The NCA accepts no responsibility for loss or damage to personal belongings, goods, or equipment brought into the centre.
• Please make sure your event is conducted in a respectful and orderly way, with no disturbance to neighbours or the public.
• We cannot accept any liability for vehicles parked in connection with your booking.

🚫 What Not to Do

• Do not remove furniture or equipment from the centre.
• Please don’t attach anything to the walls using nails, screws, Blu Tack, or tape. Use the display boards provided if you need to put anything up.

👧 Bookings Involving Children

• For any events involving under-18s, there must be adult supervision at all times.
• At least one adult must hold a DBS check and one must have safeguarding training (excluding children’s birthday parties).
• For children’s birthday parties, a parent or carer must be present at all times.

💷 Payments

• Invoices must be paid within 14 days of receiving them. Late payments may result in future bookings being cancelled.

🔐 Data Protection

• Your personal information will be kept for 12 months after your booking and will never be shared.

ℹ️ Other Notes

• These terms may change. If any updates affect your existing booking, we’ll let you know.